Shipping policy

We ship every working day from Latvia.

Where we ship and what it costs

  • Latvia — free
  • European Union — free
  • United Kingdom — free
  • Rest of Europe (Norway, Switzerland, Iceland, Serbia, Ukraine and others) — free
  • United States, Canada, Japan, Australia — €59, small parts only

We do not ship to Russia, Belarus or Türkiye.

Overseas orders — small parts only

To the United States, Canada, Japan and Australia we send small parts only: control units, sensors, switches, relays, handles, mirrors, lamps and similar. Large and heavy parts — doors, bonnets, bumpers, tailgates, wings, seats, dashboards, glass, radiators, gearboxes — cannot be ordered to those countries through the website. Write to info@usedecus.com with the link to the part and your address, and we will get a freight quote.

Airbags, seat belts, shock absorbers, fuel tanks and batteries cannot be sent by air anywhere, because they are classed as dangerous goods.

Dispatch and delivery time

Orders placed on a working day before 15:00 Latvian time are usually dispatched the same day. You receive a tracking number by e-mail when the parcel is handed to the carrier.

  • Baltics: 1–3 working days
  • Rest of the European Union: 3–7 working days
  • United Kingdom and non-EU Europe: 5–10 working days, plus customs clearance
  • United States, Canada, Japan, Australia: 10–21 working days, plus customs clearance

These are the carriers' estimates, not guarantees.

Customs, duties and import taxes

Inside the European Union there is nothing extra to pay. Outside the European Union your own country may charge import duty, VAT or a customs handling fee on arrival. Those charges are not included in our price, are set by your country, and are paid by you. We declare every parcel honestly, at the price actually paid.

Damaged parcels

Please check the parcel before signing for it. If the box is visibly damaged, note it on the carrier's document or photograph it before opening, then write to us within 14 days of delivery with photographs. We deal with the carrier ourselves.

Wrong or uncollected address

If a parcel returns to us because the address was wrong or incomplete, because it was refused, or because it was not collected in time, we refund the price of the part but not the cost of sending it out and back.