Delivery

We ship every working day from Latvia. Across Europe the delivery cost is already in the price you see — there is nothing to add at checkout.

Where we ship, and what it costs

We do not ship to Russia, Belarus or Türkiye.

Overseas orders — small parts only

To the United States, Canada, Japan and Australia we send small parts: control units, sensors, switches, relays, handles, mirrors, lamps and similar. The shipping cost is €59 for the order, and it is added at checkout.

Large and heavy parts — doors, bonnets, bumpers, tailgates, wings, seats, dashboards, glass, radiators, gearboxes — cannot be sent to those four countries through the website. The freight would cost several times what the part costs, and a sensible price can only be worked out for the particular part and address. We also cannot send airbags, seat belts, shock absorbers, fuel tanks or batteries by air anywhere, because they are classed as dangerous goods.

When your part leaves us

Orders placed on a working day before 15:00 Latvian time are usually dispatched the same day. Otherwise they go the next working day. Every part on the site is a single item that is physically on our shelf, so there is nothing to wait for.

You will receive a tracking number by e-mail as soon as the parcel is handed over to the carrier.

How long it takes

• Baltics: 1–3 working days
• Rest of the European Union: 3–7 working days
• United Kingdom and non-EU Europe: 5–10 working days, plus customs clearance
• United States, Canada, Japan, Australia: 10–21 working days, plus customs clearance

These are the carriers' own estimates, not guarantees. Large parts travel by pallet or freight and can take longer. If a parcel is clearly late, write to us and we will chase the carrier.

Customs, duties and import taxes

Inside the European Union there are no customs formalities and nothing extra to pay.

Outside the European Union — including the United Kingdom, Norway, Switzerland, the United States, Canada, Japan and Australia — your own country may charge import duty, VAT or a customs handling fee when the parcel arrives. Those charges are not included in our price and are not ours to collect. They are set by your country and are paid by you, usually to the carrier before delivery. We cannot tell you in advance what they will be, and we cannot refund them.

We declare every parcel honestly, at the price actually paid. We will not mark a parcel as a gift or understate its value, however it is asked.

If a parcel arrives damaged

Please check the parcel before you sign for it. If the box is visibly damaged, note it on the carrier's document or photograph it before opening. Then write to us within 14 days of delivery, with photographs of the packaging and the part. We will deal with the carrier ourselves — you do not have to.

Wrong address, refused or uncollected parcels

Please check your delivery address before you place the order. If a parcel comes back to us because the address was wrong or incomplete, because it was refused, or because it was not collected from the depot in time, we will refund the price of the part, but not the cost of sending it out and getting it back.